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OPIM 3104, sections 01 and
02
Operations Management:
Concepts and Techniques to help you NOT waste money in almost any business It's funny, but if you don't know the right mathematics, you could just be wasting money. How do you decide where to locate your facilities? How do you choose the right supplier? How do you manage a project to keep it on schedule and finish on time? When you are presented with cost data for these kinds of problems in real life, it would be nice to know a few tricks to help you make better decisions. A breakthrough in how resources are managed or a money-saving variation on a repeated process is often the core reason why one company succeeds and another doesn't. Advances in Operations Management have also bailed companies out of dire straits. In this class we learn some problem solving techniques which have been used by businesses to NOT waste money. The techniques are mathematical, and we will often use MS Excel to help us compute our solutions. Schedule, Slides, Assignments, GradingInstructor
Course Requirements and Grading Policy Back to Top, Schedule, Slides, Assignments Required text: J. Heizer and B. Render. Operations Management. Pearson / Prentice-Hall. Custom edition from the Co-op bookstore. (The ninth edition of this book is an acceptable alternative, but do NOT get the same authors' Principles of Operations Management.) Computer requirements: A laptop is required for every class meeting. You will need to install the Excel OM Software which can be downloaded from the publisher's website. See the instructor for printed instructions on how to do this. Grading: There will be two exams and a non-cumulative final exam. (See tentative schedule below.) Homework problems will be assigned and discussed in class but will not be graded. It is however, strongly recommended that each student complete each homework in preparation for the quizzes, which will be graded. These quizzes will be based directly on recent homework assignments and will usually be announced in advance. The lowest quiz score will be dropped, allowing some leeway for absentees. In the case of an excused absence (with a note from a doctor) a replacement quiz may be given at the discretion of the instructor. Students are encouraged to work in small groups on homework problems, but each student will take his or her own quiz. Thus, there is no point in having someone else do your homework for you. Class participation will be evaluated by the instructor, but attendance will be taken randomly to determine part of this score. Typically, if you have zero or one unexcused absences, you will receive full credit for class participation. Additional unexcused absences will result in reduced class participation credit, as will repeated disruption of class, etc. Here is the breakdown of how grades will be evaluated:
Back to Top, Schedule, Slides, Assignments, Grading Tentative Schedule Back to Top, Slides, Assignments, Grading
Final: Time and place to be determined. Back to Top, Schedule, Slides, Assignments, Grading Lectures Slides (MS PowerPoint ) Back to Top, Schedule, Assignments, Grading Slides Custom Chapter Pages Ninth Ed. Chapter Number Lecture 1 Operations and Productivity 1-26 Chapter 1 Lecture 2 Operations Strategy... 27-56 Chapter 2 Lecture 3 Module: Decision Making Tools 57-78 Module A Lecture 4 Forecasting 79-130 Chapter 4 Lecture 5 Layout Strategies 131-172 Chapter 9 Review Outline of material for the first exam Lecture 6 Project Management 203-254 Chapter 3 Lecture 7 Transportation Models 255-276 Module C Lecture 8 Aggregate Planning 343-376 Chapter 13 Lecture 9 Managing Quality 277-308 Chapter 6 Lecture 10 Process Strategy 309-342 Chapter 7 Review Outline of material for the second exam Lecture 11 Module: Linear Programming 453-482 Module B Assignments Back to Top, Schedule, Slides, Grading Assignment 1, quiz on Tuesday September 15th, Problems from "Module: Decision Making Tools": 2, 4, 13, 20. Look at a Sample Quiz. (This was given as a makeup quiz and was thus longer than the quiz given in class.) Assignment 2, quiz on Tuesday September 22nd, Problems from "Forecasting": 6 b(ii)-b(v) & c, 8 a-d, 13, 14, 24, 28. In addition, for 28, use the seasonal factors to predict the number of guests in Winter '08 and in Summer '09. Assignment 3, NO QUIZ but complete by Tuesday September 29th to go over during the review, Problems from "Layout Strategies": 2, 4, 6, 12, 14, 16acd, 18. For the first three, be able to compute an optimal layout using the ExcelOM3 macro, in addition to the questions they ask. Look at a Sample Quiz. Assignment 4, quiz on Tuesday October 20th, Problems from "Project Management": 4, 14, 17, 18, 20, 25. In addition, for problem 14, for what project completion time will the manager be at least 99% confident of scheduled completion? Answers. Assignment 5, quiz on Thursday October 22nd. Problems from "Transportation": 10, 12, 13, 14. For all transportation problems use the Transportation macro rather than the by-hand techniques shown in the book (NW corner rule with Stepping Stone, etc.) Assignment 6, NO QUIZ but complete by Thursday October 29th to go over during the review: Problems from "Aggregate Planning": 4, 6, 12, 14, 16. And do Problems from "Process Selection": 10, 11, 12; For all of the process selection problems, be prepared to make a table showing which process to select for which range of units: Use the Breakeven Analysis -> Crossover / Cost Volume Macro. Assignment 7, quiz on Tuesday November 17th. Problems from "Linear Programming": 4, 6, 7, 10, 11, 18. (Use Solver for all problems, not graphical method.) Answers for 7, 11, and 18. Back to Top, Schedule, Slides, Assignments, Grading
Academic Dishonesty Behavior that appears to be cheating should be prevented by students and/or reported to the instructor. For every quiz and test there will be at least two different versions, and different versions will be printed on different colored paper, allowing the instructor to visually verify that adjacent students take different versions. This is designed to nulllify any benefit of looking at an adjacent student's answers. However, if a student is foolish enough to write down an answer that could only apply to a different version of the quiz/test, that student will automatically recieve a failing grade on that quiz/test. School of Business Academic Honesty Statement. Disclaimer: The instructor reserves the right to amend, adjust, or otherwise modify this course outline at any time during the course. The students will be notified in a timely fashion of any modification, by email or announcement in class.
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