OPIM 3104, section 01
Operations Management:


 Schedule, Slides, Assignments, Grading


  • Bob Day

  • Email: robert.day@uconn.edu

  • Homepage:   http://users.business.uconn.edu/bday/index.html

  • Teaching Assistants / Graders:

  • Office Hours:

    • Bob:   Tuesday and Thursday, 3:30pm-4:30pm, or email for an appointment

    • TA Help: Tuesday and Thursday, 12:30pm-1:30pm, or specially announced sessions before exams

  • Bob Phone: (860) 486-5293 (Don't leave a voicemail! Email instead.)

  • Bob Office: BUSN 317

  • TA Office Phone: (860) 486-6485

  • TA Office Hours: BUSN 407, (sometimes BUSN 301 if noted in class or on the door)

          [UCONN] [OPIM]

Course Requirements and Grading Policy

Back to Top, Schedule, Slides, Assignments

Required text: J. Heizer, B. Render, and C. Munson. Operations Management. Pearson / Prentice-Hall. Follow these instructions from the publisher (pearson.pdf) to buy the electronic version of the book and get access to MyOMLab online.

If you are on financial aid or have a scholarship that restricts you from purchasing online access to the textbook, please email/visit me ASAP so I can help find a solution.

(The twelfth edition of this book is an acceptable alternative, but do NOT get the same authors' Principles of Operations Management. Also, don't get a version from the co-op associated with another professor. It will not have the correct chapters.)

Computer requirements: A laptop is required, and you are required to be able to run Microsoft Excel

Excel OM: You will need to install the Excel OM (5.3) Software which you can download after you have successfully logged onto MyOMLab, under Download Center. If you have the ability to boot your Mac computer as a PC, it would be better to do so and get the "standard" PC version of Excel OM, though the Excel OM for Macs version is OK. (I will be demonstrating examples in class using the PC version, so the PC version will be easiest to follow along.)


There will be two exams and a non-cumulative final exam. (See tentative schedule below.)

Homework problems will be assigned and discussed in class but will not be graded. It is however, strongly recommended that each student complete each homework in preparation for the quizzes, which will be graded. These quizzes will be based directly on recent homework assignments and will usually be announced in advance.

The lowest quiz score will be dropped, allowing some leeway for absence. In the case of an excused absence (with a note from a doctor) a replacement quiz may be given at the discretion of the instructor.

Students are encouraged to work in small groups on homework problems, but each student will take his or her own quiz. Thus, there is no point in having someone else do your homework for you.

Class participation will be evaluated by the instructor and will count as a quiz grade. Unless I know you are someone who regularly misses class without an explanation, or does not pay attention or participate when in class, you should receive full credit for class participation. Other methods of judging participation may be used, such as an in-class activity or onlinie submission.

Here is the breakdown of how grades will be evaluated:

  • Best examination: 30%

  • Second-best examination: 25%

  • Worst examination: 20%

  • Quizzes: 25%

Exams will be difficult. 90% will always be enough for an A, 80% for a B, 70% for a C. Other grades will be set based on closeness to these standards. A curve relative to this standard will be announced for each exam as an indication of performance, but the official application of this standard will only take place at the end of the semester when determining the transcript grade for the course.

Back to Top, Schedule, Slides, Assignments, Grading

Tentative Schedule                                             Back to Top, Slides, Assignments, Grading

  Date   Custom Chapter  Twelfth Edition Chapter     Excel Work
Jan 21 Operations and Productivity  Ch. 1  
Jan 23 Operations Strategy Ch. 2
Jan 28 Decision Making Tools Module A OM128.xlsx
Jan 30 " " OM130.xlsx
Feb 4 Forecasting Ch. 4 OM24.xlsx
Feb 6 " " OM26.xlsx
Feb 11Layout Strategies Ch. 9 OM211.xlsx
Feb 13 " " OM213.xlsx
Feb 18 Review Word List OM218.xlsx
WED Feb 19 Review Session 4:30-6:30, BUSN 302   OMextraTrees.xlsx
Feb 20 First Exam    
Feb 25Project Management Ch. 3 OM225.xlsx
Feb 27 "   OM227.xlsx
Mar 3Transportation Models Module C OM33.xlsx
Mar 5 Aggregate Planning Ch. 13 OM35.xlsx
Mar 10(Class Canceled)    
Mar 12 Managing Quality // Quality Control Ch. 6 // Sup. 6 HuskyCT Video for all Class Days after this date.
Mar 24 Aggregate Planning Ch. 13 OM324.xlsx
Mar 26  Process Strategy  Ch. 7 OM326.xlsx
Mar 31 AP Quiz
HuskyCT during class period
Apr 2 Review Word List  
Apr 7 Second Exam    
Apr 9Linear Programming Module B OM49.xlsx
Apr 14 " " OM414.xlsx
Apr 16 Inventory Management Ch. 12 OM416.xlsx
Apr 21Waiting Line Models Module D OM421.xlsx
Apr 23 JIT  Ch. 16  
Apr 28 Supply Chain Mgmt. Ch. 11  
 Apr 30 Review Word List  

Final:            May 4, 2020, 3:30-5:30PM. Online on HuskyCT during this time.

Back to Top, Schedule, Slides, Assignments, Grading

Lectures Slides (MS PowerPoint )                                         

Back to Top, Schedule, Assignments, Grading

Slides                          Custom Chapter                               Tenth Ed. Chapter Number

Lecture 1                      Operations and Productivity                Chapter 1

Lecture 2                      Operations Strategy...                         Chapter 2

Lecture 3                      Module: Decision Making Tools          Module A

Lecture 4                      Forecasting                                         Chapter 4

Lecture 5                      Layout Strategies                                Chapter 9

Review                         Outline of material for the first exam


Lecture 6                      Project Management                           Chapter 3

Lecture 7                      Transportation Models                        Module C

Lecture 8                      Aggregate Planning                             Chapter 13

Lecture 9                      Process Strategy                                 Chapter 7

Lecture 10                    Managing Quality                                Chapter 6 / Supplement 6

Review                         Outline of material for the second exam


Lecture 11                    Module: Linear Programming              Module B

Lecture 12                    Inventory Management                       Chapter 12

Lecture 13                    Module: Waiting Line Models             Module D

Lecture 14                    JIT and Lean Operations                    Chapter 16

Lecture 15                    Supply Chain Management                 Chapter 11

Review                         Outline of material for the final exam




Back to Top, Schedule, Slides, Grading

In the eText, you can search the text to jump to the page at the end of each chapter where the questions start. The page number is given in parentheses for each chapter assignment here. Click the page number under "Print Page" in the search results.

Solutions for even-numbered problems can be found in the appendix by searching for page A8 (the eighth page of the appendix where problem solutions start) and scrolling to the chapter. Note, the lettered Module chapters (A through F) come after regular numbered Chapters. Other solution details (odd numbered answers and some detailed solutions) are provided as links for each relevant problem.

First Exam material:

Practice Problems 1, prepare for quiz on Tuesday, February 4th, based on the following problems from "Module: Decision Making Tools (p. 693)": A.2, A.4, A.21, A.26, A.27.

Look at a Sample Quiz. (This was given as a makeup quiz and was thus longer than the quiz given in class.)

Practice Problems 2, prepare for quiz on Thursday, February 13th, based on problems from "Forecasting (p. 147)": 4.6 b(ii)-b(v) & c, 4.8 a-d, 4.13, 4.14, 4.27, 4.43 In addition, for 4.27, use the seasonal factors to predict the number of guests in Winter Year 4 and in Summer Year 5. NOTE: 4.6b(v) the answer in the back of the book is wrong; it shoudl be 20.7575... for trend projection.

Practice Problems 3, NO QUIZ but complete by Tuesday, February 18th to go over during the review, problems from "Layout Strategies (p. 397)": 9.2, 9.4, 9.6, 9.14, 9.16, 9.18. For the first three, be able to compute an optimal layout using the ExcelOM macro, in addition to the questions they ask. Look at a Sample Quiz.


Second Exam material:

Practice Problems 4, prepare for quiz on Tuesday, March 3rd, based on problems from "Project Management (p. 94)": 3.6, 3.17, 3.19, 3.21. In addition, for problem 3.19, for what project completion time will the manager be at least 99% confident of scheduled completion? Odd answers3.17diagrams. The first macro under Project Management, called Predecessor List (AON), is the easiest to use, regardless of whether the problem uses an AON or AOA description.

Practice Problems 5, prepare for quiz on Thursday, March 12th, based on problems from "Transportation (p.742)": C.8, C.9, C.10. For all transportation problems use the Transportation macro rather than the by-hand techniques shown in the book (NW corner rule with Stepping Stone, etc.)

Practice Problems 6, prepare for online quiz on Tuesday, March 31st, based on problems from "Aggregate Planning (p. 556)": 13.4, 13.6, 13.12, 13.14, 13.16. Answers. For 13.4, the answer in the book mistakenly omits the firing costs; add the firing costs you find with the macro to their answer, and then the two should agree.

Practice Problems 7, NO QUIZ but complete by Thursday April 2nd to go over during the online review discussion: Problems from "Process Selection (p. 301)": 7.6, 7.7, 7.8; Answers. For all of the process selection problems, be prepared to make a table showing which process to select for any possible range of units: Use the Breakeven Analysis -> Crossover / Cost Volume Macro.


Third Exam material:

Practice Problems 8, prepare for online quiz on Thursday, April 16th, based on problems from "Linear Programming (p. 720)": B.4, B.5, B.8, B.27, B.28, B.36. (Use Solver for all problems, not graphical method.)  Answers for B.5, B.27, and B.36.

Scheduling Problems. Additional LP problems to challenge you, not covered on the final exam or quiz. Usually I cover this material, and I wanted to show you this in case it interests you. Answers: Scheduling.xlsx

Practice Problems 9, prepare for online quiz on Thursday, April 23rd, based on problems from "Inventory Management (p. 521)": 12.14, 12.18, 12.20, 12.22, 12.26.

Practice Problems 10, prepare for online quiz on Tuesday, April 28th, based on problems from "Waiting-Line Models (p. 769)": D.4, D.11, D.16, D.18. SelectedAnswers.


Back to Top, Schedule, Slides, Assignments, Grading

Academic Dishonesty
Behavior that appears to be cheating cannot and will not be tolerated and will be punished appropriately (from earning NO CREDIT on an examination to a failing grade in the class.)

Behavior that appears to be cheating should be prevented by students and/or reported to the instructor.

For every quiz and test there will be at least two different versions, and different versions will be printed on different colored paper, allowing the instructor to visually verify that adjacent students take different versions. This is designed to nullify any benefit of looking at an adjacent student's answers. However, if a student is foolish enough to write down an answer that could only apply to a different version of the quiz/test, that student will automatically receive a failing grade on that quiz/test.

School of Business Academic Honesty Statement.

Disclaimer: The instructor reserves the right to amend, adjust, or otherwise modify this course outline at any time during the course. The students will be notified in a timely fashion of any modification, by email or announcement in class.